❓ Frequently Asked Questions (FAQs)

Q1: How can I track my order?
A: Once your order ships, you can track it via the Tracking Page on our website.

Q2: Do you offer Cash on Delivery (COD)?
A: Sorry, we only accept prepaid orders.

Q3: How long will it take to receive my order?
A: Your order will be delivered within a maximum of 20 business days.

Q4: Can I return or exchange my order?
A: Yes, but it depends on the product type. You need to email us at fronxcart1@gmail.com with your request, and we will reply within 48 business hours.

Q5: How can I contact FronxCart?
A: You can reach us via:
📩 Email: fronxcart1@gmail.com (Monday – Friday, 10:00 am – 6:00 pm)
💬 Live Chat: Available on our website during support hours.
We respond to all emails and live chats within 48 business hours.

Q6: Is my personal information safe?
A: Yes, your personal information is completely secure with us.

Q7: What if I receive a damaged or wrong product?
A: Please email us at fronxcart1@gmail.com with your order details and product photos within 48 hours of delivery. We will help you with a replacement or solution.

Q8: Do you offer discounts or promotions?
A: Yes! Keep an eye on our website and subscribe to our newsletter to get updates on sales, discounts, and special offers.

Q10: Are the products authentic and good quality?
A: Absolutely! All our products go through a quality check before shipping to ensure you get the best shopping experience.